Frequently Asked Questions
Helpful Information!
If you still have a question, please feel free to email us at thepicnicparty.chicago@gmail.com.
What happens if I show up late?
Your picnic starts at the scheduled time you selected during your booking. We understand life isn’t perfect, so we give a 15 min grace period.
Can we leave prior to our scheduled end time?
Yes. Please provide us with a 30 min notice via phone call or text message. You are responsible for all picnic items until we are able to return and pack up.
Where does the picnic take place?
We provide options in the Chicagoland area and surrounding suburbs.
What’s your cancellation policy?
We don't offer refunds, but we can change your reservation time without penalty up to 72 hours before your picnic.
What if something gets damaged or stained?
We charge a replacement fee of up to $55 (or up to half the value of the item purchased) depending on the value of the damaged item.
Do we have to clean up when we are done?
No. Our team will setup your picnic and clean up.
What if it rains?
If the forecast predicts a 50% chance of rain or more on the day of the event, then we provide an opportunity to reschedule the picnic. In the case you prefer taking the risk to proceed with your scheduled picnic, we ask that you sign a waiver stating you acknowledge the chance of rain and accept that there will be NO REFUNDS in that case.
Is alcohol consumption allowed during the picnic?
Chicago's Municipal Code prohibits bringing alcohol into any public park. No alcohol is allowed to be consumed during your picnic experience except picnics held at your home.
Let’s Keep it Safe
The health and safety of both our guests and employees is our top priority. All items used for setups are thoroughly cleaned and sanitized prior to your arrival. Utensils, plates and cups are disposable and glass cups, porcelain plates and linens will be washed and disinfected. Hand sanitizer is provided at each picnic setup for our guests as well. Employees are gloved and masked at all times.